What should I do if a defect in the home arises during the rental?
If a defect arises, you as a tenant have to contact the landlord or Loftly at all times (depending on who is specified as the managing party in the contract). In addition, the nature of the defect determines who is responsible for the costs, this is legally and sometimes also contractually arranged. If the lessor is responsible, the lessor or Loftly will solve the problem as soon as possible.
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